lucky draw Terms of Use

We at lucky draw support account verification, deposits, and withdrawals through ten Indonesia-region payment methods, with English-language customer support available to assist account holders. These terms set out how we operate our platform and what we expect from those who join us.

When you open an account with us, you agree to follow these terms. We've written them in plain language so you understand our policies on registration, payments, bonuses, disputes, and the jurisdictions where our services are available.

Our terms apply to all account holders across our platformwhether you access lucky draw from Jakarta, Surabaya, Bandung, or other supported regions.

Our lucky draw account and payment terms

To join lucky draw, you must register an account with accurate personal information. We require your name, email, phone number, and identification details that match your chosen payment method. When you submit your registration, you confirm that the information is true and that you are legally able to access online gaming services in your jurisdiction.

Account opening on lucky draw

We open accounts only for users in jurisdictions where local law permits access to our services. You are responsible for confirming that your access complies with the rules in your region. We may request additional documents to verify your identity before processing deposits or withdrawals. Accounts are personal — you cannot transfer or share your lucky draw account with another person.

Deposits and withdrawals on lucky draw

Our platform accepts six e-wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and four bank transfers (mobile banking, local payment, online payment, e-wallet). When you deposit, your lucky draw balance updates once the payment clears. Withdrawals return to the same payment method used for the original deposit. We do this to protect your funds and maintain compliance.

Verification: We may request ID documents, proof of address, or payment-method confirmation before processing your first withdrawal.
Currency: All deposits and withdrawals are processed in Indonesian Rupiah through our supported payment partners.
Payment match: Withdrawals route back to your original payment method — mobile banking returns to local payment, online payment to e-wallet.

Bonus terms on lucky draw

Any promotional offer we provide carries its own conditions, which you can review on the relevant promotion page. Bonuses are tied to your verified lucky draw account and cannot be transferred. We reserve the right to withhold bonuses if we detect duplicate accounts, suspicious activity, or breach of these terms. Terms apply to every promotion we run, including seasonal offers around Idul Fitri or Imlek.

Note: We may update these terms from time to time. Account holders are notified through our platform when changes affect deposits, withdrawals, or account policy.

Disputes, jurisdiction, and our lucky draw policy

If you have a concern about a transaction, a game result, or account access, please contact our support team first. We aim to resolve issues directly through our FAQ and support channels. Our records of transactions, game rounds, and account activity form the basis for resolving any dispute.

Our services are available only where local law permits. We do not offer access in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use comply with their own jurisdiction's rules. If we identify that an account is opened from a restricted region, we may suspend access pending review.

We enforce these terms consistently across all account holders, whether they're following Liga 1 matches, joining live-dealer tables, or exploring slot games. Players in Medan, Semarang, and Yogyakarta are subject to the same policies as those elsewhere. If any clause of these terms is found unenforceable, the remaining clauses continue to apply.

Maintain accurate registration details and update them when changes occur.
Use only your own payment methods — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet registered in your name.
Review the privacy policy to understand how we handle your data.
Contact our support team for questions about deposits, withdrawals, or account verification.

By keeping your lucky draw account active and continuing to use our services, you accept these terms and any updates we publish. We're committed to operating our platform fairly and transparently for all account holders.

Terms Guide